Refund policy

Shop Lahore 1526 Return & Refund Policy

At Shop Lahore 1526, we want you to shop with confidence. If you are not fully satisfied with your purchase, please review our return and refund terms below.

Returns

You may request a return within 7 days of delivery.

To be eligible for a return, the item must:

  • Be unused, unworn, and in its original condition

  • Include the original packaging, tags, accessories, and any included items

  • Have proof of purchase or order confirmation

Items that are used, damaged after delivery, altered, washed, or returned without original packaging may not be accepted.

Non-Returnable Items

For hygiene, safety, or product-specific reasons, the following items may not be eligible for return unless they are defective, damaged, or incorrect:

  • Personal care and beauty products that have been opened or used

  • Undergarments or intimate items

  • Customized or personalized products

  • Clearance or final-sale items where clearly stated

  • Gift cards

  • Products damaged due to misuse or improper handling

Damaged, Defective, or Incorrect Items

Please inspect your order as soon as it arrives.

If you receive an item that is damaged, defective, incomplete, or different from what you ordered, contact us within 48 hours of delivery.

Please provide:

  • Your order number

  • Clear photographs or video of the item

  • Photographs of the packaging

  • A brief description of the issue

Once verified, we may offer a replacement, exchange, store credit, or refund, depending on the circumstances.

Return Shipping

If the return is due to an error by Shop Lahore 1526, such as an incorrect, defective, or damaged item, we will provide instructions regarding return shipping.

For returns requested due to a change of mind, incorrect size selection, or personal preference, return shipping costs may be the responsibility of the customer.

Original shipping charges are generally non-refundable unless the order was incorrect or defective due to our error.

Refunds

Once your returned item is received and inspected, we will notify you regarding the status of your refund.

If approved, the refund will be processed to the original payment method where possible. Processing time may vary depending on the payment provider or bank.

Please allow approximately 5–10 business days after refund approval for the amount to appear in your account.

Exchanges

If you would like to exchange an eligible item, please contact us first. Exchanges are subject to product availability.

If the requested replacement is unavailable, we may offer store credit or a refund.

Order Cancellation

Orders may only be cancelled before they have been processed or dispatched.

Once an order has been shipped, it cannot be cancelled and will be subject to the standard return process.

Refused or Undeliverable Orders

If an order is refused at delivery or returned because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply.

Contact Us

For return, exchange, or refund requests, please contact:

Shop Lahore 1526
Email: hello@shoplahore1526.com

Please include your order number and relevant details so we can assist you quickly.